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In-House Recruitment Vs Recruitment Agencies: Friend or Foe?

Written by Kimberley Startup | July 10, 2014 | 4 Comments
HR-team---BSShould we bring recruitment in-house? At some stage this thought is likely to have crossed the minds of many busy HR professionals, when looking at how they can improve their existing recruitment methods. Building an in-house recruitment strategy is definitely worth considering as a way of addressing high recruitment cost, but is doing it alone always the best way?
Webrecruit works closely with businesses of all sizes, all with different in-house recruitment aspirations. Some are at the starting blocks, looking for guidance on where to begin, whilst others are looking for the missing tool for their team, in the form of recruitment software.
So when it comes to ending a reliance on recruitment agencies and bringing recruitment in-house, is it best to go it alone? Webrecruit discusses some occasions where partnering with a recruitment agency can strengthen your processes.

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The best in-house recruiters don’t do everything. They work with the right people and delegate what they know they are weaker at to the right supplier.
With recruiters needing skills in copywriting, SEO optimisation, screening, candidate engagement and much more, identifying strengths and weaknesses is essential for any in-house recruiter to aid with decisions on what they need to successfully run a smooth recruitment process.
By addressing each element of the process as a separate task you can easily identify if there are some tasks such as recruitment advertising or CV filtering which could be better handled by working in partnership with a recruitment agency.

How far can you reach?

By handling all recruitment internally you potentially run the risk of struggling with your reach. Whilst the reach of an experienced recruitment agency is likely to be vast; combine this with their existing talent pool and much can be said for partnering with selective recruitment agencies.
Recruitment agencies can also act as an unbiased middle man, who can discreetly reach out to employees at competitor companies.

Knowing the niche

What happens when your in-house recruitment team are tasked with filling a particularly niche role. The case in favour of using recruitment agencies for these hard to fill roles is a strong one.
A long standing recruitment agency is likely to have experience across a vast number of niche roles.
If filling your niche roles is a day-in day-out task for an agency, whilst being a daunting unknown territory for your internal team, handing these roles to an agency is an obvious choice.

Protecting your employer brand

A popular reason for bringing recruitment in-house is to build and strengthen your organisation’s employer brand.
But, managing the full process of candidate engagement is a complex task. In an ideal world your internal recruitment process will ensure that your candidates are provided with rapid feedback, are kept updated at all stages and are never left feeling any disappointment towards your brand.
Achieving this is something that can easily become highly time-consuming. Again, this is an occasion where partnering with an external agency can be a huge help for your internal recruitment team.
Recruitment agencies can act as an intermediary, keeping candidates engaged and dealing with difficult offer management negotiations. They can deliver a smooth and successful conclusion and deflect any negativity towards your employer brand.


By working with a recruitment agency that provides tailored solutions, the task of managing recruitment internally can be far easier to achieve. Whether you’re looking to completely overhaul your existing process and build a direct hiring model from scratch or you’re seeking for ways to improve your internal set up, considering specific services from recruitment agencies has many positives.
To find out more about managed recruitment solutions and how they can complement your existing set up simply request more info today.

4 thoughts on “In-House Recruitment Vs Recruitment Agencies: Friend or Foe?

  1. Oliver on Reply


    I work internal and I disagree completely with the comments above.
    You have a larger reach internal as you represent the brand, as well unlike with a agency you understand the culture of the organisation that benefits both the employer and the candidate.
    Recruitment is not about placing someone it’s about match making. The best person doesn’t get the job the right person does.
    There will always be a need for agencies but only because internal recruiters can have to handle and report on up to 50 vacancies on some occasions.
    But networking and understanding the market really comes down to how much you know your industry and your employer (if your internal)
    Internal makes more sense as a candidate if you are looking to understand the organisation and if it’s a long term move for you as the HR representative will actually know this.

  2. Sudarshan@ Recruitment Agencies in Nepal on Reply

    I would bet on recruitment agency rather than in house recruitment. I have been in the recruitment industry for more than 15 years. But my bet is not only based on this. In house recruitment has limitations. The most prominent one is “reach”. I completely agree with you on this, as networking and acquisition is worthy while it comes to achieving real talents.

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