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FAQs for candidates

Written by Kimberley Startup | December 16, 2011 | 3 Comments

Candidates, if you have a query with the webrecruit service, please have a look below at our frequently asked questions below.

Q. How do I apply for a role?

A. When applying for a role, you’ll find that the vast majority of job boards have a ‘To Apply’ button. This will take you directly to the correct application page on our website.

From here, please upload your CV, complete the online application form and submit your application. You will then receive a confirmation message letting you know we’ve received it and are ready to look at it.


Q. Why can’t I upload my CV?

A. There may be a rare occasion when you are unable to upload your CV due to a technical glitch. Should this situation arise, each vacancy is assigned a personal email address which you can use to directly send your CV through.

This individual email addresses can be obtained by contacting the Candidate Services Team and letting them know which vacancy you are applying for.


Q. When should I expect a response?

A. Our team aims to assess each application within 5 working days. After you have applied, we will send you a notification email telling you of the next steps.

If your application matches the basic criteria the vacancy copy is asking for, you will then receive an additional notification email informing you that your details have been passed on to our client. If you are unsuccessful we will send you an email letting you know, and, should you have any queries, you are welcome to contact us to discuss your application.


Q. Can I get feedback regarding my application?

A. Should your application be considered unsuitable by our Assessment Team, you can contact the Candidate Services Team who will be happy to give you feedback and explain why your application has not been progressed further.

If your application has been passed on to our client, we allow a 2 – 3 week period following the vacancy’s closing date for them to perform their own recruitment processes. After which, our Candidates Services Team will contact them for you regarding feedback on applications, as requested.


Q. What other ways can you help me to find a job?

A. You can register your CV for speculative vacancies on our website. From here, we will send you an email notification of any roles that match your particular skill set and background with a job specification and a link to the application page.

We also offer a free CV critique service to help ensure you gain the best possible chance of securing a new position.

Additionally, you can also sign up to our LinkedIn group, Facebook and Twitter pages. We regularly post our latest vacancies on here, as well as useful articles to help you on your path to career success.


Q. Can you assist me in gaining a UK work permit?

A. Unfortunately, we are unable to assist with obtaining work permits, but all candidates are welcome to apply.

If you require information regarding work permits in the UK, we recommend you have a look at this website first:


Q. Why can I not see a salary on the role?

A. Sometimes, clients choose not to disclose salary information. This can be for a number of reasons.

If you see a salary stated as £Competitive, £Excellent or £Negotiable, the client may have decided to withhold this information until interview stage, in which you are able to negotiate or discuss when they contact you.


We hope that this has answered your questions. If you have not found the information you need, please contact our Candidate Services Team on 01392 829400 who will be happy to assist with your queries.

3 thoughts on “FAQs for candidates

  1. HR Services on Reply

    This is really an awesome post.. Thank you so much for this post..This really helps those who are looking for a job but did not know the process how to search a job, how to upload their resumes.

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