Written by Kimberley Startup | February 21, 2014
One job that certainly attracts the interest of many candidates with an interest in a competitive and fast-moving career is the position of retail manager. This role is central to retail recruitment, involving the day-to-day running of a store alongside such duties as motivating staff towards the achievement of their targets and the organisation of promotional events.
There are various routes into this area of retail recruitment, including working your way up through a company or gaining entry through a graduate scheme. However, you will naturally need to have the right qualities, including the ability to lead and motivate a team, confidence, drive and enthusiasm and the ability to handle difficult situations and work under pressure. Your communication and ‘people’ skills will also need to be strong, and you should also be committed to the highest standards of customer service.
Not only do people become a retail manager by being promoted within a retail department or via a graduate trainee management scheme, but they may also move from a management job in a related sector or enter through a management apprenticeship scheme. Those who are promoted within a company tend to start as a retail sales assistant, before undergoing the training and development necessary to move into sales supervisor, and then departmental manager roles.
Alternatively, you may have a suitable degree with which to gain access to this area of retail recruitment, via one of the graduate trainee management schemes run by various national retailers. These schemes combine work placements with training and mentoring to equip you with the required leadership qualities, skills and knowledge for a retail manager role.
You may have some retail experience already, in which case, you may wish to accelerate your progress into retail management via an Advanced Apprenticeship in retail management, which can bring you relevant qualifications in addition to work-based training. Related fields from which you may be able to successfully switch if you are in a managerial post already include sales or customer service.
Whatever route you take into this area of retail recruitment, you will still be expected to have experience of working with customers, which can sometimes takes precedence over formal qualifications. Training and development is also routinely provided on the job by the employer. Meanwhile, potentially relevant qualifications – depending on your exact route into the profession – include the Level 3 Certificate/Diploma in Retail Skills (Management) or degrees in retailing, retail management or fashion retail management.
Allow Webrecruit to assist you in finding the ideal retail manager role, or to match your company with the most appropriate candidate as part of your wider retail recruitment drive.